NetLS Software Development has provided professional QA and automated testing services for our client's software since 2014. The service can be provided as one of the stages of product development or by providing employees to another company to test software as part of their team. 

We can satisfy your need for a high-quality technological solution and highly specialized specialists quickly and on a budget.

Who needs QA and automated testing services?

Our services target businesses where software needs to be maintained, increasing efficiency and reliability. The service will be an ideal solution for all types of companies that aim to deliver top-notch software products with the support of an experienced team. 

Startups: such companies use QA service because of their ability to quickly introduce new products to the market and perform work with limited perform work with limited resources.

Mid-market: using QA/QC, medium-sized companies will identify deficiencies and weaknesses in their system (Web applications, Mobile applications, ERP, SAP, Enterprise systems, etc.) and increase the efficiency, stability, and speed of their software. In medium-sized companies with more opportunities, automated testing allows you to optimize the testing process, reducing the need for manual checks, and increasing test coverage.  QA also helps to ensure product stability, which is important for maintaining and developing the customer base.

Enterprise: the volume of development can be very large, so automated testing helps to maintain product stability and quality at a rapid pace of functionality expansion. The combination of manual, automated testing, and the QC role allows you to use resources efficiently and ensure the quality of the software. Also, security and reliability are as important to large businesses as anything else. Due to frequent code changes, especially on a large project, there is a constant threat of making a mistake and rendering the entire code faulty. Testing the delivery version of the code using the CI/CD approach runs tests and gives a quick report on where the bug appeared, emulating the display by a variety of devices, locations, different types of internet connection, and user rights.

Why do you need this service?

With the help of a testing service, you can:

• Improve the user experience. By testing the functionality and user interface, the QA process helps to ensure that the product is easy to use and intuitive;
• Comply with quality standards, as testing helps to ensure that the software meets established regulatory requirements for functionality, performance, security, etc;
• Reduce the risks associated with data loss, security breaches, and other issues that may arise from poorly designed software;

Using automated testing, you can:

• Reduce the time for regression or smoke testing.  With tests already written, you won't waste time retesting existing functionality after each iteration;
• Reduce the likelihood that a bug will get into the release due to human error;
• Conduct stress testing (testing the project under extreme loads) and performance testing (under expected average loads);
• Integrate with CI/CD in such a way that tests will be automatically run before releasing a version to the environment. If errors are detected during the release, the product will automatically revert to the previous working version and/or notify the relevant team members;
• Receive a detailed report and screenshots of the steps performed at each stage, which helps QA and developers quickly identify and fix the problem;
• Minimize software acceptance and verification time, saving resources for other important issues;

The team gets:

• Documentation of the stages of work on the project, stable status, and condition;
• Results of engineers' work and understanding of their effectiveness (if necessary, it is possible to scale the team with other engineers);
• Constant ideas and recommendations for improving the project, its functionality, appearance, etc;
• Compliance with industry standards and regulations, thereby minimizing the risk of fines and legal violations;
• By practicing quality control, CTOs can create more efficient and structured development processes, which leads to higher product quality and faster release cycles;
• A comprehensive quality assurance strategy, aligning technology initiatives with business goals, identifying key areas, setting quality standards, and defining metrics to measure success;
• Identifying and mitigating product quality risks through risk assessment and implementation of risk management strategies, including monitoring and analyzing data to identify potential issues;
• Encouraging a culture of learning and innovation, promoting the adoption of new testing methodologies and tools, and improving quality control processes based on industry trends and new technologies;
• Implementing quality control at every stage of the software development life cycle (SDLC) helps to identify and eliminate defects at early stages when they are the cheapest to fix. This helps ensure high-quality business processes and client satisfaction;
• Regular assessment of process maturity to identify strengths and weaknesses, meeting the needs of business partners looking for improvement opportunities using well-established methodologies;

When is the testing service used?

• The beginning stage of the project: Planning the development of a software product or other project to which manual and/or automated testing will be applied. During this stage, a test plan, acceptance testing scenarios, and clear product quality requirements are drawn up;
• Requirements development: Checking the clarity of the requirements and identifying possible missing cases or scenarios;
• Writing test scripts: Development of test scenarios and scripts to be used during manual and/or automated testing;
• Pre-release testing: Conducting regression and smoke testing before the release to identify and fix bugs and verify that the product meets the requirements;
• Regular testing: Ensuring a continuous testing cycle throughout the development process to identify and fix defects on time;
• Continuous improvement: Using the data obtained to identify systemic problems and correct them. This helps to improve development and testing processes, in particular by implementing best practices and optimizing test scenarios;
• Documentation of results: Documenting the test results for later analysis and storing the test history. This includes creating defect reports, test matrices, and other documents that can be used to train new employees and inform stakeholders;
• Post-production support: Providing support and bug fixes after the product is released to the market. This includes responding to user feedback, releasing patches and updates to ensure that the product is stable and reliable in the field;
• Increasing the number of users and data: Conducting stress testing, reliability testing, and load testing is necessary as a result of a sudden influx of users to the site. It helps to determine how the system behaves under maximum load, evaluates performance under different levels of user activity, and verifies the stability and continuity of the system under long-term use, which will guarantee smooth operation under the greatest pressure. 

What do we test?

Which technologies are used?

Challenges of testing service

• BIG DATA

We live in a vast digital space where huge amounts of data are created, processed, and stored every day. When working with it, it is necessary to ensure that data is not missed, duplicated, or contradictory, so to get the desired result, it needs to be tested. Testing such a large number of possible combinations increases the cost of the entire testing process. To keep the cost-optimal, we take into account the actual amount of information and select the most appropriate techniques, using tools to generate and validate a large amount of data. 

• OPTIMAL TESTING PRACTICES

It is impossible to test all cases, so you need to choose the best testing techniques to maximize test coverage and minimize client costs. At the same time, you need to organize the parts of the application depending on their impact on the client's business and take into account the history, current distribution of problems to the project modules, user feedback, and user activity.

• DIVERSITY OF PLATFORMS

A large number of operating systems and browser versions can make it difficult to provide a consistent user experience.

• DATA SECURITY

Protecting user data and other sensitive information is critical for almost any application or website. Our team tests our clients' software in a secure private cloud environment to identify any vulnerabilities.

• OLTP SYSTEMS WITH A HIGH LOAD  

When dealing with OLTP systems where the number of transactions can reach millions per second, we need to make sure that the software is running efficiently and reliably. One aspect of this test is automatic scaling and parallelization, which allows the system to run smoothly even under heavy load. The testing process can be challenging because many operations take place within the system and are usually “transparent” to most users, but the testing team must verify and ensure that everything is working properly. 

Another challenge is ensuring backward compatibility when releasing new versions of the software. In microservices systems, where many components can run in parallel and have many dependencies between them, you need to make sure that new versions work together with existing ones without problems.

One aspect of this test is automatic scaling and parallelization, which allows the system to work smoothly and predictably even under heavy loads. 

• OPERATIONAL DISABILITIES

Any company's systems can fail due to unforeseen circumstances. When an outage occurs, it can damage all aspects of the business and is often costly. It also interrupts the normal operation of the enterprise, as team productivity decreases due to limited access to the necessary tools. The accident can be caused by: human error, an unstable new version of a microservice, a natural or man-made disaster, a large influx of users, a DDoS attack, or other attacks by intruders. To reduce the likelihood of a disaster-related to the release of a new version of a microservice or reconfiguration of an existing one, as well as disruptions in the work of hardware and software vendors, businesses need a plan that ensures maximum reliability and security of all key systems. We plan and build system testing software that automatically checks new configuration files, and hardware configuration specifications before they are applied, and can prevent errors and configuration failures.

• ACCESSIBILITY

Ensure that people with different disabilities (visually impaired, hearing impaired, or disabled) can easily access the software features.

• COMPLICATED BUSINESS LOGIC

Our clients are usually large enterprises with complex business processes, logistics, and interconnectedness of a large number of departments, or technology startups with complex business logic and high requirements for algorithms, architectural solutions, and implementation details. In both cases, a well-developed approach to testing is important.

• FEATURES OF SAAS, DAAS, AND PAS TESTING 

Since access to SaaS, DaaS, and PAS services is provided via the Internet, this makes the program vulnerable to threats and network conditions. Security testing should take into account potential threats from external attackers who may try to break into the system and include checking for protection against attacks such as data interception, malicious code injection, and diagnostics in case of other dangerous actions. It should also assess the system's reliability to changes in the network. These business solutions often operate under load because they are provided to a large number of customers. The task of testing is to evaluate performance and stability under heavy load.

What do we offer?

We conduct a full software testing cycle. It covers all the main stages of project development, starting with requirements testing at the software design stage and ending with the final test before the product release and post-production verification. Our experts prepare a report that describes potential risks or existing issues identified in your software or specification and their impact on the quality of your solution, as well as provide recommendations for improvement and possible solutions. In addition, general documentation of the IT project, its behavioral features and user manuals can take place, and a testing strategy or plan can be developed, including Acceptance, Alpha & Beta testing. Throughout our existence, we have honed our skills to a professional level and offer:

• Practical experience in testing since 2014. We guarantee understanding and full support of the product according to the needs of the client's business. Professional testers, engineers with ISTQB, CISM certifications, as well as security specialists certified by Microsoft programs will work on your project under the management of competent NetLS management;
• ISO 9001 is a sign of becoming an official confirmation of the quality level of our services. Accordingly, you do not have to worry about the reliability of our service, because NetLS is a proven software provider;

Available types of testing

Testing depends on the needs of the software and the result our client wants to achieve. Different types of testing are used in different cases:

• Manual testing

Manual Functional Testing: The team performs thorough testing of the software's functions and capabilities according to the client's requirements. They make sure that the software works properly and meets the user's needs and the client's expectations. All non-obvious cases and possible improvements are documented.

User experience testing (UI/UX): The team analyzes and evaluates the user's interaction with the software. They make sure that the user interface is clear, convenient, and efficient, which improves the overall user experience.

Compatibility testing: The testing team checks whether the software is compatible with different operating systems, devices, screen or browser window sizes, and web browsers. This helps to ensure that the software will work on a variety of different devices. Manual testing also involves working in a special test environment where a specialist checks that all requirements are met.

• Automated Testing

Development of automated test scripts: The specialists develop test scripts that are executed automatically using specialized testing tools. These scripts can cover functional and non-linear use cases, user interface testing, performance testing, and other aspects of the software.

Run test scenarios and collect results: The team can run test scripts automatically regularly or at the client's request. After the tests are completed, the company collects the results, analyzes them, and provides the client with reports indicating problems and errors.

Integration with CI/CD processes: The development team can help clients integrate automated testing with continuous integration and deployment (CI/CD) processes. This allows you to automatically run test scenarios during software development and deployment, ensuring continuous quality control.

Support and maintenance: Our engineers can provide support and maintenance of automated test scripts, including updating and optimization. We can also provide advice on automated testing strategies and best practices.

Our team is segmented into healthcare and medicine, e-commerce, telecommunications, finance and payments, public sector, and information technology, not only to test mobile applications and websites, but also software for nuclear and hydroelectric power plants, equipment APIs, emulators of technical solutions, and power grids. Working in this area requires specialized knowledge and approaches, as it involves critical and complex systems that have a major impact on energy infrastructure, the environment, and the interaction between software equipment. 

Automated testing partially performs the tasks of manual testing, but involves creating scripts based on manual testing scenarios. New functionality must undergo manual testing and, only if it works properly, will be covered by automated tests.

• Security testing

Analysis of potential threats: identifying risks and vulnerabilities of the IT infrastructure, assessing the possibility of intrusion and its negative impact on the company's business processes.

Vulnerability testing: checking the system for potential security breaches, the ability to withstand various types of attacks, and identifying weaknesses in the IT system. 

Network perimeter protection analysis: checking the availability and proper configuration of security tools used to protect the network.

Analysis of application security: checking the compliance of application security with international, national, or industry standards and recommendations, analyzing the code for weaknesses.

Our client provides access to their portal, where we conduct the testing process and compile a report on the weaknesses and possible threats to the security of their product, as well as provide recommendations for improving security, minimizing or eliminating the risks and consequences of potential attacks.

• Accessibility testing

Checking accessibility for people with disabilities, such as visual impairments (for the visually impaired, blind, and those with color recognition problems), hearing, and other physical or cognitive conditions by standards (AODA, ADA, WCAG).

Our client provides access to their software and in return receives either a fully customized and well-functioning product or a report that identifies the shortcomings and weaknesses of the software.

• Performance testing

A type of testing that measures the maximum load of the site, checks the reliability and stability of the system under extreme and typical loads, checks the performance of the system during continuous operation for a long time, and tests at peak intensity. 

It involves providing the client with requirements, accesses, or statistics on the use of the functionality by customers. To carry out testing, our team writes scripts and provides a report on the state of the software.

What benefits will you get?

• Saving on resource and time recovery after business disasters

Testing helps reduce risks, as early detection of errors helps prevent serious system failures. This greatly reduces the likelihood of catastrophic situations. Or, you can quickly recover from a disaster thanks to testing, which means developing clear plans and strategies that minimize downtime and productivity losses. 

• Expanding the market

Due to accessibility testing, the product can be used by people with disabilities.

• Identify possible product improvements 

Improved products meet user needs, reduce errors, and increase customer satisfaction, which in turn enhances the company's reputation and stimulates demand for its services.

• Increase the level of process documentation

You will have a clearer management structure, improved communication, and easier access to information for analysis and decision-making. It will also contribute to greater consistency in the execution of tasks and faster onboarding of new employees.

• Simplified work between teams, departments, and services

Better coordination, faster project delivery, and fewer errors. This will lead to increased productivity and more efficient use of resources.

• Quality description of the specification of new and planned products

This will provide you with clarity of requirements, improve planning, and reduce the cost of fixing errors.

• Increasing the reliability of a digital solution

Our service helps clients ensure the high reliability of their IT product by identifying and eliminating most potential problems before releasing a web or mobile application to the market. This helps to avoid post-release problems that can lead to losses for the company.

• Compliance with requirements and standards

Our service helps customers verify compliance and adhere to international, national, or industry-specific requirements and standards set for the product.

• Improve the quality of the end customer experience

If your software has bugs or doesn't work as expected, it can lead to low customer ratings or put your business's image at risk. QA helps to identify these issues before the product reaches customers.

• Reduce support costs

When a product has critical bugs, it can lead to significant support costs, including the cost of recovery, new functionality development (which must take into account the cost of fixing old issues), and upgrades. QA helps to reduce these costs by ensuring that the product is of high quality and identifying issues earlier, reducing the cost of making changes or increasing the accuracy and predictability of new functionality.

• Time-saving

Our automated testing service can help customers significantly reduce the time and cost of manual product testing. This makes it possible to speed up the process of developing and launching a product to market, reduce testing costs, and increase development efficiency.

• Reduced time to market

Due to fast and efficient testing, new software versions can be released faster.

• Increase the competitiveness of your product and company in the market.

What makes us different from other Ukrainian outsourcing companies that provide software testing services?

• Developed sectoral competence in various industries with at least 5 years of experience in each (FinTech, E-commerce, Telecommunications, Engineering, Information Services, Healthcare, etc.) and domain knowledge in various industries;
• A well-established process for recruiting, selecting, and onboarding QA engineers for a client's digital project;
• Built-in process and planning by our experience, conducting software testing following the developed plans and scenarios, analyzing the results and comparing them with the planned goals and success criteria, and based on the company's results, implementing the necessary corrective actions to improve processes and eliminate identified shortcomings and repeating the entire process cycle;
• Our QA engineers have practical experience in various areas including OLTP, big data, and math-oriented solutions;
• Our outstaff testers have experience in testing from the pre-seed phase to the maintenance phase of IT products
• Security assessment and control;
• Experience with a large technology stack and easy adaptation to platforms used by our client's business;
• NetLS is focused on the problem, not the exact way to solve it. We evaluate the software provided and consider different approaches to fixing defects;
• We improve the interface of web and mobile applications to enhance your user experience;
• We specialize in diagnostics and use a variety of tools to improve your experience with our testing services;
• Our QA services are customized to meet the unique needs and requirements of each client;
• We use the most advanced tools and technologies; 
• Our QA provides full-stack testing, starting with database-level consistency and performance, continuing with APl testing, and ending with any type of user interface;